Website Design FAQ
Find answers to common questions about web design, website hosting, SEO, ecommerce websites, maintenance, payments and support.
Quick FAQ Categories
Choose from common website questions small business owners often ask before getting started.
Website Design
Questions about packages, timeframes, content, updates and website builds.
Hosting & Domains
Information about hosting, SSL certificates, domains and email setup.
SEO & Google
Questions about Google rankings, indexing, SEO and Google Business Profiles.
Ecommerce Websites
Information about WooCommerce, products, payments and online stores.
Website Maintenance
Questions about updates, backups, security and ongoing support.
Payments & Ownership
Questions about deposits, final payments, ownership and support after launch.
Website Design Questions
How much does a website cost?
Website packages start from $400 for a one-page website, with larger websites, ecommerce websites and custom builds available depending on your needs.
How long does a website take to build?
Most small business websites are completed within 1 to 3 weeks, depending on the size of the website, the content required and feedback turnaround times.
Can I update my website myself?
Yes. Websites are built using WordPress, allowing you to make your own basic updates if you wish. A free tutorial video is included showing how to update text and images.
Do you build ecommerce websites?
Yes. Easy Flow Web Design builds WooCommerce ecommerce websites for businesses wanting to sell products online.
Can you redesign my existing website?
Yes. Existing websites can be redesigned, modernised and improved without always needing a complete rebuild.
Do I need to provide the website content?
No. If needed, Easy Flow Web Design can help create professional, SEO-friendly content for your website.
Do you provide images for websites?
Yes. Professional stock images can be supplied where suitable, although many businesses also choose to provide their own photos.
Hosting, Domains & Email
Do you provide website hosting?
Yes. Website hosting is available for new and existing websites, with SSL certificates and support included.
Can you register my domain name?
Yes. Domain registration and renewals can be managed for you, or you can keep your domain with your current provider.
Can I use my existing domain?
Absolutely. Existing domains can usually be connected to your new website without needing to change domain providers.
Can I keep my current hosting provider?
Yes. In many cases your website can remain with your existing hosting provider if preferred.
Can you help with business email?
Yes. Business email setup is available, including email connected to your domain name.
Can I move my website later?
Yes. You are free to move your website to another provider if you choose to in the future.
SEO & Google
Will my website appear on Google?
Yes. Websites are built with SEO-friendly foundations and can be submitted to Google for indexing.
Do you offer SEO services?
Yes. Easy Flow Web Design offers on-page SEO, local SEO, website content improvements and Google Business Profile optimisation.
Can you help with Google Business Profiles?
Yes. Google Business Profile setup, optimisation and ongoing support are available for local businesses.
Is SEO included with website packages?
Basic SEO-friendly structure is included with website builds. More detailed SEO work can be added depending on your goals.
How long does SEO take to work?
SEO is a long-term strategy. While improvements can often be seen within weeks, stronger results typically take several months depending on competition and your industry.
Do you help businesses rank in local areas?
Yes. Local SEO strategies can be implemented to help businesses improve visibility in areas such as Lithgow, Bathurst, the Blue Mountains, Central West NSW and beyond.
Ecommerce Websites
What ecommerce platform do you use?
Most ecommerce websites are built using WooCommerce on WordPress, giving you flexibility and control over your online store.
Can I accept online payments?
Yes. Payment gateways such as Stripe and PayPal can be connected so customers can purchase products online.
How many products can I sell?
You can sell as many products as needed. Package product limits usually refer to the initial setup, not the total store capacity.
Can you help set up products?
Yes. Product setup can be included depending on the ecommerce package and number of products required.
Can I manage products myself?
Yes. WooCommerce allows you to add, edit and remove products whenever needed.
Can you help with shipping setup?
Yes. Shipping zones, shipping rates and delivery settings can be configured as part of your ecommerce website setup.
Website Maintenance
Do websites need maintenance?
Yes. WordPress websites require regular updates, backups and security checks to help keep them secure and working properly.
Do you offer maintenance plans?
Yes. Website maintenance plans are available and can include plugin updates, theme updates, WordPress updates, backups, security checks and minor content changes.
Do you offer website backups?
Yes. Regular backups can be included as part of website hosting and maintenance services.
What happens if I do not maintain my website?
Outdated websites can become vulnerable to security issues, broken functionality and performance problems.
Can you update content on my website?
Yes. Minor content updates can be handled as part of website maintenance or quoted separately depending on what is required.
Can you make changes to my website after launch?
Yes. Ongoing support is available for content updates, new pages, design changes and additional functionality.
Payments, Ownership & Support
Do you require a deposit?
Yes. A 30% deposit is generally required before work begins.
When is the final payment due?
The remaining balance is usually due upon completion of the website before the website is handed over or launched.
Do you offer payment plans?
Payment plans may be available depending on the project. Please contact Easy Flow Web Design to discuss your requirements.
Do I own my website?
Yes. Once fully paid, the website belongs to you.
Will you show me how to use my website?
Yes. A free tutorial video is included showing how to make basic text and image updates to your website.
Can I contact you after my website goes live?
Absolutely. Ongoing support is available if you need assistance after launch.
What happens after my website goes live?
Once your website is live, you can either manage it yourself or choose ongoing hosting and maintenance services for continued support.
Still Have Questions?
Whether you need a new website, redesign, ecommerce store, SEO, hosting or ongoing support, I’m happy to help.